Privacy Policy for Whizshade.com
1. Introduction
At Whizshade.com (“we”, “us”, or “our”), we are firmly committed to safeguarding your privacy and ensuring the protection of your personal data. We recognize the importance of transparency, accountability, and trust in handling personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data and explains your rights in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of Whizshade.com and related services. It governs the collection and processing of personal data from website visitors, customers, and users who engage with our products and services. For the purpose of GDPR, Whizshade.com acts as the data controller for the personal data that we collect and process. If you are located in the European Economic Area (EEA) or the United Kingdom, you may contact us with any questions regarding this Privacy Policy or your personal data at [email protected].
3. Categories of Data We Process
We process the following categories of personal data:
a. Usage Data
We collect data about how you interact with our website, including IP address, browser type and version, pages visited, session time, referring URLs, time zone settings, and other diagnostic data.
b. Account Data
When you create an account or subscribe to our services, we collect your name, email address, phone number, postal address, and any customer identifiers that you provide.
c. Profile Data
We may collect data relating to your interactions with our services, including order history, product reviews, saved preferences, and purchase behavior.
d. Communication Data
We store records of communications between you and our team, including customer service inquiries, chat transcripts, emails, or other support-related messages.
e. Technical Data
We collect technical information about the devices and systems you use to access Whizshade.com, such as device type, operating system, browser configuration, screen resolution, and plug-in types.
f. Transaction Data
Payment and order details are collected when you complete a transaction with us. This includes billing information, shipping details, purchase amount, and limited payment card data (processed through third-party providers).
g. Preference Data
We gather your communication preferences, such as email marketing subscriptions, product interests, and consent records associated with promotional or non-essential services.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases to process personal data:
– Performance of a Contract: When data is necessary for fulfilling contractual obligations (e.g., processing orders, delivering services).
– Consent: Where you have explicitly provided consent, such as for receiving marketing communications.
– Legitimate Interest: For improving service delivery, fraud prevention, website analytics, or communication regarding vital service updates.
– Legal Obligation: Where processing is required to comply with legal, regulatory, or statutory obligations.
5. Your Rights
Subject to your jurisdiction and applicable laws, you have the following rights in relation to your personal data:
– Right of Access: To obtain confirmation of whether we are processing your data and to access a copy of such data.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure: To request the deletion of your personal data, subject to certain legal exceptions.
– Right to Restriction of Processing: To limit how we use your data under specified circumstances.
– Right to Data Portability: To receive your personal data in a readable format and, where feasible, transmit it to another data controller.
– Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Where consent is the legal basis, to withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to ensure the security of your personal data. These include:
– Data encryption in transit and at rest
– Multi-layered access controls and authentication protocols
– Routine vulnerability assessments and security monitoring
– Regular backup and disaster recovery procedures
– Employee training on data protection and privacy compliance
7. International Data Transfers
Where personal data is transferred outside of your jurisdiction (including outside the EEA or California), we ensure adequate safeguards are in place. For data transferred from the EEA to a third country, we utilize standard contractual clauses or rely on adequacy decisions issued by the European Commission. Similar measures are applied in compliance with CCPA requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was obtained or as required by law. The retention periods vary depending on the category of data:
– Usage Data: Retained for up to 12 months for analytics and troubleshooting
– Account Data: Retained for the lifetime of the account plus 3 years
– Profile and Transaction Data: Retained for 7 years from the date of last activity for accounting and legal compliance
– Communication and Support Data: Retained for 3 years for service quality and auditing
– Preference Data: Retained until consent is withdrawn or records are no longer needed
9. Cookie Policy
Whizshade.com uses cookies and similar tracking technologies to enhance user experience and collect analytical data. We categorize cookies as follows:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Enhance usability and personalize visits.
– Analytics Cookies: Collect aggregated data on user behavior for service improvement.
– Performance Cookies: Monitor system performance and detect technical issues.
10. Cookie Management and Compliance
You have control over your cookie preferences. When visiting Whizshade.com, you may accept or reject non-essential cookies. You can also adjust your cookie settings at any time via your browser settings or our cookie consent tool on the website. Our cookie practices align with the requirements of GDPR and CCPA, and we honor Global Privacy Control (GPC) signals where applicable.
11. Children’s Data
Our services are not directed to individuals under the age of 13. We do not knowingly collect or process personal data from children. If you believe a child has provided us with personal data without parental consent, please contact us at [email protected], and we will take prompt action to delete such information.
12. Policy Updates and User Notification
We may revise this Privacy Policy from time to time in response to changes in applicable laws, business practices, or user feedback. Substantive changes will be communicated via our website or directly to registered users, where appropriate. It is your responsibility to review this Policy periodically to stay informed of our collection and processing practices.
13. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your rights under applicable data protection laws, please contact us at:
Email: [email protected]
Website: https://whizshade.com
We are dedicated to maintaining full compliance with applicable privacy regulations and protecting your data. Please do not hesitate to reach out regarding any concerns or inquiries related to your personal information.